And if you changed your mind, it's easy to return items too!
Most products are sent on a 24 -72 hr service and a tracking number is supplied in your confirmation email.
A selection of the products listed on our site as 'In Stock' will be despatched within 7-10 working days (unless otherwise stated on the Product Detail Page). Should there be a delay in dispatching these item/s to you for any reason, we will contact you with an updated delivery estimate.
Orders up to £30: You pay just £3.95 shipping.
Orders over £30: Shipping is FREE.
Delivery of most furniture and medium-large BBQs
Delivery is made on a wooden pallet, to ensure your order arrives in perfect condition. Delivery of such items will take place Monday to Friday between 8.00am-6.00pm. The dispatch team will contact you to co-ordinate a convenient day for delivery. Delivery is 'kerbside only' . The driver will not be able to carry the furniture up or down steps, carry the furniture through a property, wheel the pallet across a gravel driveway or up particularly steep driveways.
Unfortunately the delivery company will be unable to remove items from the pallet or take the pallet away with them. They will normally place the pallet where required but within reason of the physical constraints of the pallet size.
If you are not at home at the pre-arranged day, a re-delivery charge - usually £25 - may be requested.
Please ensure you are fully aware of the delivery process before you place your order.
Delivery surcharges are automatically generated by our website, dependent upon the UK postcode you ship to.
|Scottish Highlands & Islands||Northern Ireland||Channel Islands, Isles of Man, Scilly, Wight||BFPO|
|Orders up to £50||£12.99||£12.99||£12.99||£9.99|
|£50 to £100||£14.99||£14.99||£14.99||£14.99|
|£100 to £300||£19.99||£29.99||£24.99||Not available online|
|£300 to £500||£19.99||£69.99||£59.99||Not available online|
|£500+||£29.99||£69.99||£99.99||Not available online|
Shipping charges for EU ZONES 1, 2 & 3 are for parcels up to 15kg
Shipping charges for USA, CANADA, ROW ZONES 1 & 2 are for parcels up to 5kg
|EU ZONE 1||£ 15.00||Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco, Netherlands|
|EU ZONE 2||£ 35.00||Austria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City|
|EU ZONE 3||£ 75.00||Andorra, Bulgaria, Romania, Turkey|
|USA & CANADA||£ 35.00||North America and Canada|
|ROW ZONE 1||£ 50.00||Albania, Armenia, Australia, Belarus, Bosnia and Herzovinia, Brunei Darussalam, China, Faroe Islands, Georgia, Greenland, Hong Kong, Iceland, Indonesia, Japan, North Korea, South Korea, Laos, Maceo, Macedonia, Malaysia, Moldova, Montenegro, Myanmar, New Zealand, Phillipines, Russia, Serbia, Singapore, Taiwan, Thailand, Ukraine, Vietnam|
|ROW ZONE 2||£ 75.00||Argentina, Bahrain, Bangladesh, Brazil, Egypt, India, Israel, Jordan, Kenya, Kuwait, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Sri Lanka, UAE, Yemen|
We make every effort to deliver your purchase within the specified times. During busy periods, stock levels deplete rapidly and the delivery services are pushed to capacity. To avoid disappointment, please order you goods as early as possible.
If there are any problems with your order we'll notify you as soon as possible. If you're not happy with the options we suggest, we'll offer you a full refund. No quibble.