Posted by Lee Buller / 10 comments

We’re still open online and delivering, but have temporarily closed our stores until further notice to ensure the wellbeing of our staff and customers.

We continue to monitor Government and Public Health England advice given the nature of the current coronavirus (COVID-19) outbreak.

All our products are available to purchase online or by telephone on 0118 3800 381 and we have procedures in place to ensure we continue to offer our outstanding customer service.


In order to protect both delivery staff and customers as much as possible, our couriers have policies in place to ensure safe delivery for everyone. Please refer to their latest updates below. Also, please be aware that normal shipping times may be subject to delays as the situation evolves.

Royal Mail:

Updated: 24/03/2020


  • Posted On April 09, 2020 by Andrea james

    When is my order being delivered

  • Posted On April 09, 2020 by Mark

    Hello I’m interested in buying the KET01933452100C
    Kettler Palma Rattan Outdoor Casual Dining Lounge Sofa Set can you let me know the delivery dates expected for this and is their a contact number I can call to discuss?
    Many thanks

  • Posted On April 05, 2020 by Umer Ishfaq


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  • Posted On April 03, 2020 by Katherine Lucey

    Looking at ordering garden swing. What are delivery time frames please
    Thank you

  • Posted On April 02, 2020 by David Walton

    Why can’t I put on order in online

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